The engagement at a glance
- A dedicated program lead connected procurement, hiring managers and suppliers.
- Consistent contracts, rate ranges and processes made the program easier to manage.
- A shared requirements conversation helped suppliers focus their searches.
The situation
A financial-services organization with a long history in investment management and advisory services relied on contingent talent to support its business. Over time, its supplier relationships had grown around the preferences of individual hiring managers.
Procurement was managing a varied mix of processes, contracts and bill rates. The organization wanted clearer cost visibility, consistent oversight and a hiring process its business leaders would support.
A program shaped around the business
Marchon began by listening to the organization’s culture of service and the expectations of its hiring managers. The proposal combined a dedicated employment professional, tailored processes and technology that would support the program.
VectorVMS was part of the solution described in this engagement. Marchon’s role was to connect the platform, supplier relationships and day-to-day program management around the client’s needs.
- A dedicated point of contact for the program
- Standardized contracts and rate ranges by job type
- Consistent hiring, tracking and invoicing procedures
- Shared timekeeping and approval processes
Better conversations before the search
The process began with an all-vendor call. Hiring managers reviewed the requirements for a role and answered supplier questions before resumes were submitted.
The program manager limited the number of submissions from each supplier, and resumes were presented through the VMS without identifying the supplier. This gave hiring teams a more consistent basis for reviewing candidates.
“The process of requiring a limited number of submissions from each vendor ensures that our vendors screen candidates better. We have fewer rounds of interviews.”
A trusted resource for the work ahead
The client described the value in terms of better visibility, more consistent control and a provider that understood how the organization worked. The relationship extended beyond establishing the program to supporting its continued improvement.
“Marchon Partners is why we have an MSP program, and they have become a trusted resource for us on industry trends and continued optimization of the program.”