The engagement at a glance
- The client directed the interns’ day-to-day work while Marchon supported employment administration.
- Onboarding and payroll were organized around assignments across departments and locations.
- A dedicated Marchon professional kept the client and interns informed.
The situation
A fintech organization building enterprise platforms for secure document sharing ran an internship program through its Boston-area location. Students joined different departments for assignments of varying lengths throughout the year.
The employment cycles created a substantial administrative task for the talent acquisition team. The program included students with permanent residences across the country and international students, adding complexity to onboarding, payroll and documentation.
A clear division of responsibilities
The client’s business leaders continued to manage the interns as part of their teams. Marchon served as employer of record and organized the employment-administration work around the program.
A dedicated Marchon professional worked directly with the interns and stayed in contact with the client. The service brought the administrative steps into one coordinated process.
- Background checks and tailored onboarding packages
- Timecard administration and payroll processing
- Tax documentation and employment records
- Ongoing communication about status and questions
Ownership from onboarding onward
The work continued after each intern’s start date. Marchon coordinated timecards, payroll and documentation, while providing updates and responding to questions throughout the assignment.
The client emphasized the value of having someone who took ownership of the process and kept everyone informed.
“I really appreciate that our program leader at Marchon Partners takes ownership of the entire process. When I send her a new hire, I have full confidence that the work will get done. She provides timely and conscientious updates to all of our questions and keeps us in the loop at every stage of the process.”
A smoother experience for the program
The arrangement gave the client practical support for a changing internship program while its internal leaders focused on the work and the people joining their teams.
“I have experience with other payroll processing providers, and working with Marchon Partners is the smoothest experience I have ever had. The team is an absolute pleasure.”